We came across a book that describes how to handle difficult but important conversations and liked it so much that we decided to share the information on our blog. We hope you find it useful too. A crucial conversation can be defined as any conversation that… has high stakes is emotionally charged has multiple perspectives […]
Each year, the Society for Human Resource Management (SHRM) surveys hundreds of employees across the US to assess trends in employee preferences and identify the factors that most contribute to job satisfaction and engagement. Results of this survey can help organizations target their development and improvement efforts to what matters most for employees right now. […]
Over the past ten years employee engagement has received growing attention, and for good reason. According to a large study conducted by Hewitt Associates, “there is a conclusive, compelling relationship between engagement and profitability through higher productivity, sales, customer satisfaction, and employee retention.” This leads to at least two questions… How can you measure employee […]
Leading an organization is challenging even in the best of times; leading through times of ambiguity and change is herculean. With the economic turbulence, uncertainty, and globalization we’ve been experiencing over the past decade, it should come as no surprise that the rate of organizational change has also been on the rise (Sablonniére, Tougas, Sablonniére, & Debrosse, 2012). Organizational […]
Lately it seems like our concept of leadership skills has been rapidly evolving: high definition video conferencing and online meetings have made it easier to lead virtual teams, and unpredictable business environments have placed emphasis on agile organizations that constantly learn and evolve (e.g., Learning Organizations). However, this does not mean that traditional leadership skills like […]
Now and in the future, leaders can expect to face high levels of complexity both inside and outside their organizations. To meet this new demand and excel in tomorrow’s business environment, it will be helpful to examine the challenges that leaders face in complex environments, and the strengths that help them excel. The purpose of […]
What is Servant Leadership? Servant leadership is defined as a leadership style (many would call it a leadership philosophy) that emphasizes the leader’s responsibility to the success of the organization as well as his or her moral responsibility to subordinates, customers, and other stakeholders. Although it may seem like a new leadership style is being introduced […]
The purpose of this article is to make clear the sometimes vague concept of employee development. In it, I will describe why leaders should invest in the development of their employees, what specific actions they should take, and how they can best support their employees throughout the developmental process.
In the previous blog, we reviewed consequences of on-the-job (OTJ) stress and defined the various categories of stress management interventions (SMIs) aimed at dealing with stress. In this blog, we will review research findings on the effectiveness of specific SMIs and describe best practices.
Leadership effectiveness has been integral to the field of applied organizational research for over half of a century. Over the years, we have seen charismatic leadership, Rushmorean leadership, servant leadership, transformational leadership, etc… The wealth of different categories and definitions of leadership can become overwhelming at times, which is why it is nice to look at actual concrete behaviors.