Employees want to feel heard. In fact, the desire to influence, interact with and have an impact on our environment is basic human nature. So when people feel powerless or micromanaged in their work, what do they do?
Results from the most recent nation-wide Employee Engagement and Retention survey (Kenexa, 2011) revealed some surprising discrepancies between employee and manager opinions regarding turnover, satisfaction, and engagement.
Imagine you are on a first date. After a wonderful night of good conversation, fine dining and lots of laughter, your date asks how you felt about the evening. Even though you normally would be reserved, you feel good about this person so you say exactly how you feel. When you’re finished, your date turns […]
We recently did an employee survey survey for a client. This was the company’s first survey and the managers were nervous. “What if we raise expectations that we can’t meet?” Great question. For surveys to do more good than harm, managers have to do a lot of things right. Two of the most important are […]