We all know that first impressions often become lasting impressions. This is true in both personal relationships and in relationships with organizations. How can your organization do a better job of managing its first impressions with newly hired employees?
A recent article in the Journal of Applied Psychology studied the impact of various orientation procedures on employee job satisfaction, employee intent to remain with the organization, individual performance, and employee turnover.
Data were collected from over twelve thousand employees during their first week of employment and again after an average of six months of employment.
The researchers found that there were three specific actions that made a major difference during orientation and the first few weeks on the job:
1. Introduce the new hire to his or her coworkers.
2. Assign a “mentor” to the new hire to touch base with the employee a couple of times a day during their first week on the job.
3. Give the employee a written list of specific expectations for their job.
This research demonstrated clearly that employee orientation pays for itself in enhanced employee job satisfaction, reduced turnover, and higher levels of individual employee performance.
How effective is your new hire orientation process?